Frequently Asked Questions

Everything you need to know about your Tech21 experience.

What kind of warranty comes with my electronic devices?

All hardware purchased from Tech21 comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days, while expedited shipping options are available at checkout for 1-2 day delivery.

What is your return policy for opened electronics?

We offer a 30-day return window. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and financing options through Klarna and Affirm.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.